Quality
What are Inspection and Measuring and Testing Facilities at
SAWALKA KEL?
How Quality control system for manufacturing is implemented?
What are the customer complaints handling procedure at SAWALKA
KEL?
How is Incoming Raw material quality controlled?
How is In-process Quality Controlled?
What is Internal rate of rejection or rework PPM at SAWALKA
KEL?
What is Customer PPM for major products?
What is the base of SAWALKA KEL quality system?
Procurement and Supplier Chain
What are the Supplier Development Initiatives?
Who are your raw material suppliers?
How many suppliers are associated with SAWALKA KEL?
Production
What is the total annual capacity of stampings of the SAWALKA
KEL?
What is the current utilization of the capacity?
What are frequently used press operations at SAWALKA KEL?
What are commonly used raw material grades at SAWALKA KEL?
Products Variety
Does SAWALKA KEL sell in Aftermarket?
What color SAWALKA KEL can supply of the parts?
Infrastructure
How does the SAWALKA KEL handle the power shortage and failure
situations?
Customer Delivery and Exports
How are the deliveries made to domestic customers?
How are the export deliveries made?
How is the export packaging done?
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Quality
1. What are Inspection and Measuring and Testing Facilities
at SAWALKA KEL?
Well equipped Lab for Surface Finishes
Final job specific Inspection Fixtures
All Instruments are calibrated as per schedules by a NABL accredited
laboratory
2. How Quality control system for manufacturing is implemented?
Operation Control Plans
Standard Operating Procedure
Work Instructions
3. What are the customer complaints handling procedure at
SAWALKA KEL?
The moment a product is rejected by customer or a complaint
is registered and " Product & Process Non
conformance "Report generated.
Corrective action is already defined in the control plan to
avoid the immediate contingencies.
Preventive action is decided based on the nature of the problem
Process Improvement is done to avoid the same problem in future.
Use of Kaizen, Pokayoke techniques
4. How is Incoming Raw material quality controlled?
Raw Material is purchased from the reputed brands. Crosschecking
of properties is done by external Lab.
5. How is In-process Quality Controlled?
Based on the Finished goods control plan, In-process quality
plans are prepared and records are maintained as per predefined
measuring plan.
6. What is Internal rate of rejection or rework PPM at SAWALKA
KEL?
Less than 2000
7. What is Customer PPM for major products?
Less than 200
8. What is the base of SAWALKA KEL quality system?
ISO 9001:2000 systems and procedures is the
main base for SAWALKA KEL quality systems
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Procurement
and Supplier Chain
9. What are the Supplier Development Initiatives?
A separate department started for Supplier Development and Assurance(SDA)
For strategic suppliers Supplier Quality Improvement Group (SQIG)
Engineer deputed who helps suppliers to improve the quality
as well as plant efficiency.
10. Who are your raw material suppliers?
For Tubes:- Tata Steel, Bhushan Steels, Tubes India
For Sheets:- Tata Steel, SAIL, Bhushan, ISPAT, ESSAR Steel
For Alu. Sheets & Extrusions:- Hindalco, Century, Jindal,
Alom
For Stainless Steel:- SAIL, Jindal
11. How many suppliers are associated
with SAWALKA KEL?
130
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Production
12. What is the total annual capacity of stampings of the
SAWALKA KEL?
4800MT per year
13. What is the current utilization of the capacity?
50% (Recently additional
capacity is added for new business)
14. What are frequently used press operations at SAWALKA
KEL?
Shearing & cross shearing
Blanking
Piercing
Cropping
Notching
Parting off
Bending Forming
Deep drawing
Lancing
Restrike
15. What are commonly used raw material grades at SAWALKA
KEL?
Sheet thickness from 0.5 mm to 8 mm
E34
E38
E46
FE410
FE540
IS: 1079,DD grade( As per Indian Standards)
IS: 513, D grade, EDD grade( As per Indian Standards)
ERW and CEW tubes (from dia 10x 1 mm thk ) to (dia 70 x 2 mm
thk)
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Products
Variety
16. Does SAWALKA KEL sell in Aftermarket?
Yes, SAWALKA KEL does sell in the aftermarket with a dealership
network of over 1,500 dealers in India.
17. ?
18. What painting processes SAWALKA KEL can handle?
Dip coating Stoving Paint
Spray painting Air Dry
Powder coating
19. What are the Surface finishes can SAWALKA KEL can supply?
Primer based coat for panels Zinc Electro galvanizing, Nickle
chrome plating,
Aluminium AnodisingAny automotive color for smaller parts ,Various
types of Polish/Buffing finish on Stainless Steel
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Infrastructure
20. How does the SAWALKA KEL handle the power shortage and
failure situations?
Calcutta is one of the few cities in the country with a power
surplus and is a net provider of power to other parts of the
country thru the national power grid.
21. All plants of SAWALKA KEL are well equipped with Heavy
duty Generators
Available power by state electricity board-450 KVA
Peak Requirement of Power-250 KVA
Generator Back Up-255 KVA
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Customer
Delivery and Exports
22. How are the deliveries made to domestic customers?
Just-In-Time principle
Unitization and containerization
23. How are the export deliveries made?
These are planned well in advance and a 45 days sea transit
time is considered. Based on the purchase order terms, SAWALKA
KEL gives, Ex-works, FOB Kolkata (Calcutta) or even CIF ( Nearest
port) deliveries to overseas customers
24. How is the export packaging done?
Primary packaging in corrugated boxes
Secondary packing in Wooden box or corrugated box.
All boxes are palletized
All wooden boxes are Fumigated as per ISPM15 norms
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